Frisco, TX – July 31, 2017 – iOLAP, Inc., – Dickey’s Barbecue Pit is using iOLAP Enterprise Voice to voice enable key store operations and find opportunities to reduce costs that have resulted in “amazing insights into usage”.
iOLAP, Inc., a strategic data consultancy specializing in big data, advanced analytics, business intelligence (BI) strategy and voice solutions, today introduced Enterprise Voice, iOLAP’s enterprise voice platform that accelerates the development, deployment, operations and monitoring of Alexa Skills in a business environment. The iOLAP Enterprise Voice platform enables iOLAP’s Voice Platform team to quickly implement common persona templates, integrate with database platforms via ODBC/JDBC and third party applications via APIs.
The Enterprise Voice platform provides core capabilities including the ability to support multiple security models, methods to validate the user experience against best practices, and offers an integrated visual companion to complement the voice experience. iOLAP’s Enterprise Voice is currently developed on Amazon Webs Services (AWS), scales easily, and leverages serverless computing services to ensure a light weight and portable deployment. iOLAP is a partner of Amazon.com, Inc. (NASDAQ:AMZN) and an early adopter of the Alexa Voice Service.
Dickey’s Barbecue Pit Voice Enabling Key Business Functions
Dickey’s Barbecue Pit, founded in 1941, is the nation’s largest barbecue chain with nearly 600 locations in 44 states. Dickey’s has been working with
iOLAP’s Enterprise Voice Platform Team to voice enable key business functions. Dickey’s initially focused on the monthly planning process by reviewing store sales metrics, performing comparison analysis, and understanding customer feedback. The goal was to provide Dickey’s operations leaders a new way to simply ask questions and quickly receive answers around the performance of a store, pin point key outliers, and easily compare year-over-year performance without sifting through reports, logging on to multiple systems, or purchasing additional tools.
Dickey’s is currently voice enabling key store operations and finding opportunities to reduce costs by enabling hands free operations for inventory analysis, food temperature compliance and waste management controls. This will allow the store operations team to consume and analyze information as well as taking actions using the Voice Platform.
What has been said
“Without iOLAP’s Enterprise Voice platform, our use case would have taken months to implement as we would have had many challenges to solve on our own,” said Dickey’s Barbecue CEO Laura Rea Dickey. “Our team is able to easily modify the skill and user experience and we are getting amazing insight into usage.
“We see advertisements everyday about voice assistant solutions and tremendous traction in the home market but our team here at Dickey’s see big value, cost savings, and early mover advantages by using voice capabilities as part of our core business functions, and to be honest, we have just scratched the surface,” Dickey added.
“Over the years, I have seen many attempts to integrate voice and natural language technologies with business intelligence,” said Donald Farmer, Principal of TreeHive Strategy. “But most prior solutions were little more than fun demos which rarely saw any real-world application. To see Dickey’s Barbecue using iOLAP Enterprise Voice in their core business, is very telling – the technology scales and performs in sustained everyday use. I am sure this is only the start of an exciting new phase in the journey to make BI more accessible to business users.”
“Voice enabled solutions are a strategic imperative for companies that want to maximize their investment in their systems and data, yet organizations are spending millions of dollars on systems and technology and continue to struggle to achieve ROI due to poor user adoption,” said Don Mettica, iOLAP senior vice president, Business Analytics and Big Data. “Leveraging voice services can accelerate user adoption and minimize the need for training by providing a natural, intuitive interface, enabling business users to effectively do their job without having to be a technologist.
“Integrating a voice service into a business setting requires a robust, scalable and efficient platform where the business user experience is paramount to be sustainable,” Mettica added. “We are excited to deliver this powerful functionality with the introduction iOLAP Enterprise Voice and are honored to be partnering with Dickey’s Barbeque Pit to deliver powerful voice-enabled solutions to their stakeholders.”
About Dickey’s Barbecue Restaurants, Inc.
Dickey’s Barbecue Restaurants, Inc., the nation’s largest barbecue chain was founded in 1941 by Travis Dickey. Today, all meats are still slow smoked on-site in each restaurant. The Dallas-based family-run barbecue franchise offers several slow-smoked meats and home style sides with ‘No B.S. (Bad Stuff)’ included. The fast-casual concept has expanded to nearly 600 locations in 44 states. In 2016, Dickey’s won first place on Fast Casual’s “Top 100 Movers and Shakers” list. Dickey’s Barbecue Pit has also been recognized by Entrepreneur Magazine, Franchise Times, and Nation’s Restaurant News. For more information on Dickey’s awards, visit www.dickeys.com
iOLAP, Inc. is a strategic data consultancy specializing in Big Data, Advanced Analytics, Business Intelligence (BI) strategy and Voice Solutions. They are completely focused on these markets and bring a client-centric and business-focused perspective to all of their engagements. iOLAP has been in business since 1999 with in-depth expertise across all EDW and BI technology areas, including the newest leading-edge Advanced Analytics, Data Visualization and Big Data architectures. They are early innovators in the Voice Platform area and serve some of the world’s largest companies across all major industries. While other consultants are still trying to figure it out, iOLAP has already delivered results, thanks to better people, strategy, delivery practices and methodology. Visit them online at www.iolap.com/voice.All products or company names herein may be trademarks of their respective owners.