Dickey’s Barbecue Restaurants, Inc. CEO Laura Rea Dickey to Present Keynote Address at TDWI Leadership Summit

By |2018-03-13T21:14:22-06:00February 13th, 2018|Press Release|


Dickey will detail the company’s use of iOLAP’s voice enabled technology to perform key business functions and provide metrics in real time

LAS VEGAS–(BUSINESS WIRE)–Dickey’s Barbecue Restaurants, Inc. CEO Laura Rea Dickey will present a keynote address today at the TDWI Las Vegas Leadership Summit, an interactive knowledge-sharing event for IT executives focused on best practices, strategies and technologies for creating and executing enterprise data strategies. In her keynote, Making Data Actionable at Dickey’s Barbecue Pit, Dickey will detail how the barbecue chain is incorporating technology at its locations nationwide to deliver key business insights, including the use of iOLAP’s Enterprise Voice service to perform key business functions and provide business metrics in real time.

Dickey’s Barbecue Pit is the nation’s largest barbecue chain with more than 550 locations in 44 states and a recognized technology leader in the restaurant industry. Dickey served as Chief Information Officer for eight years after stints leading the marketing, IT and training departments and made the transition to CEO after excelling in the CIO role. In her time as CIO, Dickey implemented countless new initiatives to improve the Dickey’s brand and better the business as a whole, finding ways to merge technology and barbecue to create a way to better serve Dickey’s customers as well as the business.

Dickey’s has been partnering with iOLAP’s Enterprise Voice service to voice enable key business intelligence functions and store operations–initially focused on the monthly planning process by reviewing store sales metrics, performing comparison analysis, and understanding customer feedback. The goal is to provide Dickey’s operations leaders a new way to simply ask questions and quickly receive answers around the performance of a store, pin point key outliers, and easily compare year-over-year performance without sifting through reports, logging on to multiple systems, or purchasing additional tools.

Dickey will discuss how the company is currently voice enabling key store operations and finding opportunities to reduce costs by enabling hands free operations for inventory analysis, food temperature compliance and waste management controls. This allows the store operations team to consume and analyze information as well as taking actions using the Voice Platform.

“Without iOLAP’s Enterprise Voice platform, our needed solution would have taken months to implement,” said Dickey. “Our team is able to easily modify the skill and user experience and we are getting amazing insight into usage and are seeing big value, cost savings, and early mover advantages by using voice capabilities as part of our core business functions. I look forward to sharing our real-world experiences in this address.”

“I have seen many attempts to integrate voice and natural language technologies with business intelligence, most with limited success,” said Donald Farmer, Principal of TreeHive Strategy, and co-chair of the TDWI Leadership Summit. “Dickey’s use of iOLAP Enterprise Voice in their core business is compelling and indicates the solution scales and performs in sustained everyday use. Attendees of the Leadership Summit are in for a real treat when Laura presents her keynote address.”

iOLAP’s enterprise voice platform that accelerates the development, deployment, operations and monitoring of Alexa Skills in a business environment. The iOLAP Enterprise Voice platform enables iOLAP’s Voice Platform team to quickly implement common persona templates, integrate with database platforms via ODBC/JDBC and third party applications via APIs.

“We are proud of our collaboration with Dickey’s Barbecue, who is striving to maximize their investment in data by delivering powerful voice-enabled business solutions to their stakeholders,” said Don Mettica, iOLAP senior vice president, Business Analytics & Big Data. “Leveraging voice services can rapidly accelerate user adoption and minimize the need for training by providing a natural, intuitive interface using iOLAP Enterprise Voice.”

About Dickey’s Barbecue Restaurants, Inc.

Dickey’s Barbecue Restaurants, Inc., the nation’s largest barbecue chain was founded in 1941 by Travis Dickey. Today, all meats are still slow smoked on-site in each restaurant. The Dallas-based family-run barbecue franchise offers several slow-smoked meats and home style sides with ‘No B.S. (Bad Stuff)’ included. The fast-casual concept has expanded to nearly 600 locations in 44 states. In 2016, Dickey’s won first place on Fast Casual’s “Top 100 Movers and Shakers” list. Dickey’s Barbecue Pit has also been recognized by Entrepreneur Magazine, Franchise Times, and Nation’s Restaurant News. For more information on Dickey’s awards, visit www.dickeys.com.

About iOLAP

iOLAP, Inc. is a big-data and advanced-analytics consultancy operating at the forefront of technology for more than two decades. With a client-centric and business-outcome perspective, they are completely focused on data technologies to create solutions that bring efficiencies, security, and scale to their clients.  iOLAP has selectively partnered with leaders in the space based on two (2) simple criteria: Capability & Usability. iOLAP delivers in-depth expertise in enterprise data warehousing (EDW), streaming low-latency data collection, in-memory processing, parallel processing, predictive + prescriptive analytics, and voice integration.  Visit them online at www.iolap.com/voice.

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