Application Managed Services 2017-11-30T07:40:28+00:00

OPTIMIZE YOUR BUSINESS

APPLICATION MANAGED SERVICES (AMS)

iOLAP’s AMS liberates your resources from activities that don’t directly contribute to the bottom line, while still obtaining the highest performance from their critical data technology investments.

  • Improve IT efficiency & reliability
  • Enhance security & compliance
  • Realize positive ROI, cost savings

Our managed services:

  • Support
  • Operational
  • Strategic
  • Development

Quality

  • Process standardization

  • Improve reliability, availability and response time

  • Service Level Objectives (SLOs) to measure performance

  • Metrics & dashboard to monitor performance

Coverage

  • 24×7 coverage, including 16 hours during a normal business day

  • After hours/weekend support on call

Adaptability & Flexibility

  • Services are elastic to accommodate business demand

  • Ability to execute transformational initiatives

Cost savings & Predictability

  • Efficient use of resources (cost and utilization rationalized across the environment)

  • Managed services arrangement committing to cost savings

  • Utilize ‘best practices’ for work distribution

Relevant Work

Top 3 Global

Burger Franchise

Performance tuning and regular database maintenance led to considerable reduction in average query times; from 15-25 seconds down to 2-4 seconds.

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$1 BILLION

US Niche Retailer

Transitioned production databases and separated environments to achieve peak efficiency on all appliances.

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$11 BILLION

Canadian Telecom

Enhanced the stream capacity to handle the SLA of several terabytes per day. Work with data suppliers on new streams for additional data topics.

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Top 3 Global

Burger Franchise

Performance tuning and regular database maintenance led to considerable reduction in average query times; from 15-25 seconds down to 2-4 seconds.

READ MORE

$1 BILLION

US Niche Retailer

Transitioned production databases and separated environments to achieve peak efficiency on all appliances.

READ MORE

$11 BILLION

Canadian Telecom

Enhanced the stream capacity to handle the SLA of several terabytes per day. Work with data suppliers on new streams for additional data topics.

READ MORE

Additional Services

STRATEGY ASSESSMENTS

Addressing the challenges of innovation, demonstrating results, and identifying how to do more with less.

This includes Business Case & Value assessments, Strategy & Roadmaps, IT and TCO modeling.

Enterprise Performance Management (EPM) implementation and upgrade services. Including planning, forecasting, and consolidation services.

Enterprise Voice

iOLAP’s newest offering, Enterprise Voice, provides robust integration of corporate data and security with Alexa for Work. Rapid custom skill development delivers voice access to your employees, and/or customers, through managed devices like Amazon Echo, or our white label mobile application. Enterprise Voice offers more than simple answers:

  • drill down into data with calculations on the fly
  • call up written reports and/or video
  • write data back to applications
  • send notifications via text or email.

Enterprise Voice connects to any endpoint. For large enterprises, this is the ultimate shared service.

BIG DATA SOLUTIONS

Includes the strategy, architecture design and building of an integration data environment to support all aspects of data analysis from reporting to advanced analytics, including Data Strategy, ETL, and Governance to Improve the overall data quality of your solutions.

Big Data Services including strategy, roadmap, technology assessment, TCO analysis, cloud Analytics services, and business impact and opportunities.
Services optimize Big Data Architecture including In Memory Technology, MPP Platforms, and Data Lake integration (Hadoop, Spark, etc)

Reporting & Visualization

Includes design, development, and implementation services that deliver solutions.
These services range from Agile Development, Report Creation, Near-Shore Strategic Insights, Offshore Reporting Factory, and platform modernization and upgrades.

Advanced Analytics & Data Science

Focus on assisting clients jump-start their advanced analytics programs through organization and use case design and implementation, including process, technology, and capabilities.