Reporting Accessibility: Thresholds for Color Blind Users

2018-04-10T16:51:34+00:00 February 24th, 2014|Insight Post|

With a user experience background, I take usability seriously when designing and developing reports. Usability provides end users with polished reporting that is intuitive while still informative. Paying attention to these details can make a huge difference. For example, “stop light” thresholds are a great conditional formatting style to quickly identify key indicators. They can help users identify which region is growing fastest or is poorly performing. A report uses red, yellow, and green circular indicators that are commonly associated with the flow of intersection traffic (red for warning or stop, yellow for caution or slow and green for go). While these stop light colors are known everywhere, what if the end user is color blind?

Business Analytics Will Fail If…

2018-04-10T17:37:37+00:00 February 6th, 2013|Insight Post|

An interesting article that discusses how execs should really use analytics. Oftentimes the results are twisted from what the numbers really mean just to prove a (wrong) point. You always need a sincere questioner in the crowd. Then maybe executives will be smarter in their use of critical business information.

Presenting iOLAP’s New Call Center Mobile BI App

2018-04-10T17:38:52+00:00 January 1st, 2013|Insight Post|

The Call Center Clipboard is a powerful mobile app that provides call center directors and managers a “digital clipboard” for them to literally walk amongst their call center employees while staying connected to important information on their smart phone or tablet.

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